Hello, I’m Le Cuong

Product Owner/Manager since 2017, continuing to grow in product leadership. Competent in Continuous Improvement, Agile, People Management, and Business Process Improvement, with hands-on experience building AI-enabled and B2B products across eCommerce, LegalTech, healthcare, and digital commerce.

My favorite quote:

“The #1 cause behind new products fail is not the lack of success to construct what we aim to build, but the failure to recognize the right users and markets for our products”.

— Originally from Ho Chi Minh City, Vietnam. Currently living in Heilbronn, Germany since March 2026, and open to opportunities in Heilbronn, Germany.

Email: [email protected]

EDUCATION

Vietnamese-German University (VGU).

Master of Arts in Business Information Systems, 2024 – present

Troy University – Alabama, USA (HCMC campus).

Bachelor of Business Administration, May 2015

EXPERIENCE

Product Management in Tech

2017 – present

Senior Product Owner at Kyanon Digital; Product Development Manager at SCCK.vn; Associate Product Manager at Anduin Transaction; Product Owner at Talosix; Business Analyst at NashTech. Some of these experiences are also reflected in How I owned the project management tool transition at Anduin Transaction, How ChatGPT can accelerate a product manager’s documentation tasks, and Prior to joining Tech.

Business Ops and Marketing

2013 – 2017

PRODUCT SKILLS

UX design, Strategic Thinking, Prioritization, Design Thinking, Design Research, Roadmapping, E-Commerce, LegalTech, Fintech, Communication, Marketing funnels and metrics, Product Design frameworks, Agile and Scrum, OKR alignment, stakeholder management, and cross-functional delivery.

TECHNICAL SKILLS

Figma, Miro, Jira, Confluence, Notion, Postman, WordPress, WordPress API, Slack, Microsoft Teams, Information Architecture, Card Sorting, HTML & CSS, Next.js, SQL, Linux, n8n Automation, Docker, and GitHub.

CERTIFICATES

Google UX Design, Google Project Management, Scrum Fundamentals Certified, UI UX 101: Digital Product Design, IELTS 7.5, and AI Mentor for Kyanon Fresher.

Way of working

My experience has shown me that a fantastic product idea isn’t born in the shower or at a moment of inspiration. It’s a delicate balancing act of effective teamwork, meticulous planning, implementation, testing, and a continuous user feedback loop.

Most of the time, designated Product Managers (Founders, Startup leaders) are quickly drawn into the initial answers for the problems they are attempting to tackle without first conducting research and testing, however, this rarely succeeds. The fact that it’s difficult to know enough about the assumptions we’re trying to solve means that first solutions are generally irrelevant. The best way to achieve it is to use the Agile framework, which allows us to gather useful data first and answer the big 5Ws (Who, What, Where, When, and Why) before proceeding to the How.

It has been more than 12 years since I started my first job in college, and my career path has never been straight because I have experienced so many different jobs, met so many different people, and worked with many different work styles. Thankfully, these experiences have proven to be extremely beneficial in my present role as a Product Owner/Manager, as they have assisted me in better understanding people’s pain points, brainstorming better solutions, and proposing practical plans when necessary. However, I am not claiming to be a bullet-proof problem solver; there are new things that astound me every day because the world is changing so quickly, and in order to adapt, I need a team to collaborate with for the next challenge.